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Shipping and Delivery Policy

Please be aware that the impact of COVID19 will increase shipping times and is out of our control.

Important information

  1. We endeavour to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website.
  2. Ultimate Drone Fishing is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and that pricing is true and correct. In the unlikely event that an ordered item isn’t available, or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
  3. Once you have placed your order online, our Warehouse staff are busy picking and packing your order as fast as possible for you. As such, we are unable to make any alterations or additions to your order.
  4. Please ensure all address details are correct and provided in full when placing your order. If orders are unable to be delivered due to an incorrect address or are delivered to the wrong address, Ultimate Drone Fishing will not cover any re-delivery costs.
  5. Delivery charges are non-refundable unless they are due to manufacturing faults. For information on Returns and Exchanges, please see our Terms and Conditions
  6. Delivery fees are subject to change at any time due to changes in carrier provider charges, without notification. Ultimate Drone Fishing will not be held accountable for late deliveries or loss or damage relating to late deliveries.

* Prices are inclusive of GST, except international orders where no GST applies. Please be aware, import duties and other taxes may apply to orders over these values. You are wholly responsible and liable for these charges and will be notified by your relevant customs authority if charges are applicable to your order.

Product Orders

  • Our products are for sale to adults over the age of eighteen (18) years.  By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.
  • All prices are in Australian Dollars (AUD) and are inclusive of GST.  Our price list can be accessed from our home page and we reserve the right to amend our prices at any time. 
  • Packaging and postage is an additional charge, calculated at time of purchase.
  • When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details.  We undertake to take due care with this information; however, in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.
  • We undertake to accept or reject your order within 7 days.  If we have not responded to you within 7 days, your offer is deemed to be rejected.  We are not required to give reasons for rejecting your offer to purchase however the most likely reason for rejecting your offer will be that we do not currently have that product in stock.
  • Once you have submitted an order, you may not cancel that order even if our acceptance or rejection of your offer is still pending.
  • Delivery of your ordered product/s will be as set out on our website.  Title in the goods passes to you when we have received payment.  Our terms of payment are set out on the order page. 
  • All risk of loss or damage to the goods passes to you when we despatch the goods. At the time of conducting your transaction we give you the option to take out carrier insurance.

Australian Delivery

Delivery will be within 1 – 7 working days after dispatch – COVID 19 dependent.

Australian deliveries are made by Courier, unless another delivery service is requested. If the receiver is not at the nominated address at the time of delivery a calling card will be left with further instructions.

Please note that External Australian Territory orders to: Christmas Island, Lord Howe Island, Norfolk Island, Cocos (Keeling) Island, will take up to 4 weeks for delivery.

NB: All risk of loss or damage to the goods passes to you when we dispatch the goods. At the time of conducting your transaction we give you the option to take out carrier insurance.

New Zealand Delivery

Orders will be dispatched within 2 working days. Delivery will be within 14 working days after dispatch – COVID 19 dependent.

NB: All risk of loss or damage to the goods passes to you when we dispatch the goods. At the time of conducting your transaction we give you the option to take out carrier insurance.

International Orders

Orders will be dispatched within 2 working days. Delivery will be within 15-30 working days after dispatch.

Prices are inclusive of GST, except international orders where no GST applies. Please be aware, import duties and other taxes may apply to orders over these values. You are wholly responsible and liable for these charges and will be notified by your relevant customs authority if charges are applicable to your order.

For more information on US import duties visit: https://www.cbp.gov/trade/basic-import-export/internet-purchases

NB: All risk of loss or damage to the goods passes to you when we dispatch the goods. At the time of conducting your transaction we give you the option to take out carrier insurance.

If you refuse a shipment from Ultimate Drone Fishing, you are responsible for the original delivery charges, any Import Fees that are incurred on the package, and the cost of returning the package to Ultimate Drone Fishing. This amount will be deducted from your refund.

See Privacy and Website Terms and Conditions for further details.

Delivery fees are subject to change at any time due to changes in carrier provider charges, without notification. Ultimate Drone Fishing will not be held accountable for late deliveries or loss or damage relating to late deliveries.

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Ultimate Drone Fishing Australia prides itself on its customer service and support relating to any Drone Fishing product or drone fishing technical help. Please check out our Knowledge Base which houses an enormous amount of information and resources relating to Drone Safety, Drone manuals, How to videos, to help you succeed in this fantastic sport.

Contact Us on 1300 DROP IT or email at any time and we will always endeavour to return your call or email within the same day. Please be advised that phone calls or emails will usually be returned during weekday’s only. Weekends are for Drone Fishing!

COPYRIGHT © 2022 UDF ENTERPRISES, PTY LTD.

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